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The Business Intelligence Panel

When & Where

11:20 - 11:50, Monday 5th March 2018

Location

Hospitality Futures Stage

Our specially-selected squad of hospitality thought leaders discuss the impact of data collection and statistical analysis on the trade. Are we entering a new era of 'surprise and delight' where guests' desires are effortlessly anticipated? Or will the tech backlash prompt more human interaction? Join us and find out.