2018 Seminar Programme

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  • Tech Innovation Stage
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    Beekeeper

    12:30 - 13:00, Monday 5th March 2018

    Beekeeper is the HR app that connects staff and managers worldwide. It’s ideal for businesses with multiple sites, remote workers, or an asset sharing culture. No more dubious WhatsApp groups! Beekeeper’s team will be here to show how they can help your hospitality business, just like they’ve done…

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  • Café Commerce Stage
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    Has the Artisan Coffee Sector lost the plot?

    14:00 - 14:30, Monday 5th March 2018

    Have we become more coffee focused than customer focused? How can we find that balance of serving great coffee to customers but without patronising and bamboozling them? How great does great coffee really have to be? What’s happened to good old-fashioned great customer service in some artisan…

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  • Café Commerce Stage
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    You Cant Beat Bread

    12:30 - 13:00, Tuesday 6th March 2018

    Tom Molnar’s story is certainly an interesting one with a few twists & turns! Hear how Gail’s Bakery has gone from strength to strength and where it's owner thinks the food industry is going and should go.

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  • Tech Innovation Stage
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    With Your Reputation..?

    11:00 - 11:30, Wednesday 7th March 2018

    Anthony Gaskell of reputation.com introduces the online reputation management service that's putting power back in the hands of restaurants and hotel operators while enabling customers to get their feedback heard too. While it can't change what people are saying, it can help ensure your business is…

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  • Hospitality Futures Stage
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    Skills Shortage: Staffing After Brexit

    12:00 - 12:20, Wednesday 7th March 2018

    It's the 'hot button' topic of 2018. The British Hospitality Association presents its own report, compiled in conjunction with KPMG, assessing the impact of Brexit on the hospitality sector. Expect strong details on the impact of any changes to immigration law, plus a ten-year suggested strategy…

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  • The Staff Canteen Live
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    The Staff Canteen Live

    12:15 - 12:45, Wednesday 7th March 2018

    The Staff Canteen Live is a live kitchen area focusing on practical advice, on-trend ingredient combinations and top trade tips from some of the industry's finest chefs.

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  • Hospitality Futures Stage
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    Get Regulated: GDPR

    13:30 - 13:50, Wednesday 7th March 2018

    A raft of legislation approaches – is your business ready? In this to-the-point presentation, find out exactly what you need to know about the EUFIC allergen accreditation laws, GDPR, and sugar tax. It's 20 minutes very well spent.

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  • Hospitality Futures Stage
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    Get Regulated: Allergens

    13:55 - 14:15, Wednesday 7th March 2018

    A raft of legislation approaches – is your business ready? In this to-the-point presentation, find out exactly what you need to know about the EUFIC allergen accreditation laws, GDPR, and sugar tax. It's 20 minutes very well spent.

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